Based on 57 reviews
We needed help removing an old water heater from our unfinished basement. I called several junk removal companies to get quotes, and was impressed with Hagen’s professional response. They took the time to ask questions to make sure they understood specifics instead of simply tossing out a quote. They were competitive and I trusted their process. It was easy to schedule the appointment online, and I appreciated the automated text confirmation and timely reminders they sent beforehand. Their team was on-time, and even called en route to let us know they were on their way. Jake and Sayid were very friendly and polite! After introducing themselves they made sure we understood the fee before they got started. The old appliance was removed in record time! This experience restored my faith in good old-fashioned honest customer service. I would definitely use them for any future cleanup needs we have!
21:06 10 Oct 22
Absolutely Amazing! We procrastinated finding a trash pick-up service and Hagen’s had great availability and we were able to quickly make an appointment online. And, then they had great communication before our appointment both text and email so we knew exactly when and what to expect. Then, when their crew arrived, Jake and his helper were friendly and very fast loading our stuff.We would definitely recommend them to all!
12:53 07 Aug 22
7/23/22Hagen’s junk removal, specifically Woody and Sayid, made this experience so easy for us. I truly can’t speak enough on their communication and thought throughout the process. They arrived early and finished just under an hour. I would highly recommend their service as a Northern Colorado local. Speaking on their prices, Hagen’s keeps the costumer in mind and doesn’t break the bank. 5/5 service.
16:54 23 Jul 22
We had an excellent experience with Hagen’s. They were quick to schedule time to come to our home and give an estimate AND quick to schedule a time to complete the service. They demoed our deck in our backyard in 3.5 hrs with 4 guys. They were on-time, professional, and did a great job. Removed all debris. Would 100% recommend. Great, high quality company.
19:52 18 Jul 22
Great customer service! Called in to get some basic information and a rough quote for services. The woman I spoke with was incredibly friendly, upfront about their process, and transparent about any additional costs that may arise. I’ll be sure to use them again in the future if needed!!
18:16 08 Jul 22
The crew came exactly when they said they would be here. They worked efficiently and quickly. They were super easy to coordinate with and exceeded our expectations. Very grateful for them making our lives easier. Very affordable in comparison to other companies as well.
15:11 08 Jul 22
The guys, Taylor and Dave, did such an excellent job of hauling off my old, no longer needed furniture pieces. They were large pieces and they handled them with such professional expertise. I was notified before they arrived, and when they showed up were nothing but kind. My pieces were not too big for them to handle and one was an old piano!Thank you Hagen’s for such excellent service. I highly recommend and will utilize your service for future needs.
13:26 10 May 22
Very respectful, professional, and quick. Would highly recommend using them as it was an amazing experience all around. Crew came in the slotted time windows, explained the prices after j showed them all that needed to be removed, and then we’re fast in getting everything out of the house. I will definitely use them again.
17:25 04 May 22
The guys were awesome & cleared out quite a lot of furniture & old TV’s. They were able to move the time up a few hours on the day of service to free up my afternoon. I would definately recommend Hagen’s Junk Removal! Thank you Guys!!
20:37 28 Apr 22
Taylor and Jake were very professional, courteous, and efficient. They were polite and worked very hard to remove our furniture. The office was easy to deal with when scheduling also! We were very impressed so we are using them again!
23:40 03 Mar 22
I needed a couch and dresser removed ASAP and I was able to schedule a pick-up for the following morning. A no non-sense type of company that provides exceptional service.
22:11 26 Jan 22
Prompt service. Veterans discount. Set prices. Professional staff.I had a quarter load and they worked around an ongoing tow.Highly recommend.
19:51 18 Jan 22
I absolutely loved this company and service provided. They were respectful, timely, trustworthy and friendly. I highly recommend for anyone looking for junk removal!! 🙂
01:28 23 Dec 21
This company was awesome! They answered the phone right away and sent reminders before the appointment. Super friendly, great price, and they got all of my branches, wood scraps and other yard debris removed in less than an hour. Definitely recommend!!!
20:21 16 Dec 21
I was really pleased with Hagen’s service. Although they were late, they kept me informed about the delay. Pricing was fair and reasonable. Once here, they were amazingly friendly, efficient and organized. Kristin, the office manager who set up the appointment was very helpful and responsive.It was so nice to be able to use a local company.
13:33 23 Oct 21
I enlisted Hagen’s junk removal to help my parents clear out their garage. Taylor and Jake were so friendly, professional, and did an AMAZING job! They even took the time to sweep out the garage after removing everything. Prices were very reasonable and my parents were happy to have their garage back! We’d definitely hire Hagen’s again in the future.
01:21 14 Oct 21
Taylor and his crew are kind, efficient, reliable and professional. They are a pleasure to work with! Kristin is conscientious, organized, communicative and on top of it! Overall, this company and its owners and employees are excellent, top of the line in their work!
Heather Sanderson Gallegos
00:06 13 Oct 21
Kristin answered the phone right away and was able to schedule us the same day! Taylor arrived and removed all our junk quickly and professionally! Definitely recommend and would use again!
01:05 12 Oct 21
Christine answered all my questions and set up the appointment for junk removal, and she was very nice as well. Both Taylor and Josh were professional, punctual, and were very fast in removing all the stuff. I highly recommend this company.
23:37 23 Aug 21
Taylor was awesome! Kristin at their office was lovely and very helpful! Taylor had a helper that was great too, can’t remember his name. They came out took everything I wanted gone in less than 20 minutes, were very respectful of my home and super kind to my dogs. Price was reasonable and they were transparent about where some of the costs came from (TVs, appliances). Highly recommend!
22:33 11 Aug 21
Hagen’s was fantastic to work with, they were flexible with the eviction process, basically cleaning out the unit once, then returning the next day to load and haul it away! Squeezing us in to an already full schedule! They worked hard and finished in a very timely manner. In addition, they were completely professional and friendly! Will 100% be calling them next time we need help!
19:57 28 Jul 21
Unbelievable service. I’m 70 years old and Hagens Junk Removal is a throw back to bygone eras when customer service, character and reliability were essential. Nowadays, when all is said and done… there’s a lot more said than done.Taylor and Chrissy are special people. They delivered on their promises and extended themselves to accommodate our special requests.Bargain pricing — in my view.Employees were sharp, clean, capable and mannerly.When I move a refrigerator, afterward I look disheveled. Jake looked like Superman (perfect hair) before and after. It was supernatural.Use this group.You won’t be disappointed!
21:11 26 Jul 21
We had a side yard that we kept filling with junk. Kids got new beds, old ones went to the side yard. Needed to replace things in the motor home and the old stuff went in the side yard. Anything we wanted to get rid off landed there.This company did great. Was upfront on pricing in person and prices are listed on the website. I scheduled an appointment for an estimate. Communication was great, always kept me informed, and let me know when they were on the way. They were very professional and got the job done quick. The best thing was we didn’t have to load anything. We would definitely use this company again!!
jennie School stuff (jellybean)
18:38 16 Jul 21
In and out in 10 minutes for three pieces of furniture removed. Great care taken with making sure walls weren’t scuffed or things knocked over. Arrived on time. Very professional attitudes. Would hire again.
17:32 30 Jun 21
We hired Hagen’s Junk Removal to help get rid of a couple couches that were stuck in our basement and to take some stuff that didn’t sell at our garage sale. Taylor was very nice, super fast, and professional. I would definitely recommend them and will use them again in the future. They were also super reasonably priced!
20:55 05 Jun 21
Taylor was extremely professional and friendly. He helped clear out a yard’s worth of old sod in no time at all, and even had a great attitude while doing it. Highly recommend Hagen’s Junk Removal for anyone in the Northern Colorado area, and I will absolutely be giving Taylor a call for my next big project!
04:57 05 Jun 21
I scheduled my appointment online and was responded to very quickly. We were able to my furniture hauled out in a timely manner. Great price and easy to use website.
00:33 05 Jun 21
Taylor cleared out various crates, metal, and old junk that had accumulated in the garage and side yard over the past few years. He worked fast and efficient and made everything easy. Definitely recommend Hagen’s Junk Removal to anyone in northern Colorado and we’ll be in touch again if there’s anything else we need taken away. Thanks again Taylor!
00:21 05 Jun 21